Shipping policy

Shipping Policy

Processing Time All orders are dispatched within 2–3 working days of payment being received. Orders are not dispatched on weekends or bank holidays.

UK Shipping We offer Standard and Express shipping options at checkout. Delivery times will vary depending on the option selected.

International Shipping We currently ship to the UK only. If you'd like to be notified when international shipping becomes available, please contact us.

Tracking Where available, tracking information will be sent to you once your order has been dispatched.

Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at Thecrookedmoon@outlook.com with your order number and we'll look into it for you.